Jira
Pull your tickets and project data with AI answers without switching between apps.
Category
Engineering
Connect with
An API key or token
Tools
4
Get a token
id.atlassian.com → Security → API tokens → Create API token (the plain one, not "with scopes"). The token has that user's rights: ORYVOX sees only the projects that user sees, and creates issues or comments only where they may. A separate user with access to just the projects you need is best.
Connect
- 01
Integrations → Jira → Connect.
Open Integrations, find Jira (search, or the Engineering category) and click Connect.
- 02
- 03
Tools
For each tool you choose when it runs. Agents only tools never reach the website chat.
| Tool | What it does | Access | Where |
|---|---|---|---|
| Search issues | Find Jira issues by words (or JQL). | Read | Chat and agents |
| Get issue | One issue by its key, e.g. OXT-42: status, assignee, description. | Read | Chat and agents |
| Create issue | Create an issue in a project. | Write | Agents only |
| Add comment | Add a comment to an issue. | Write | Agents only |
Where it works
ORYVOX connects only to *.atlassian.net sites. Creating issues and comments is for agents only.
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