Microsoft Outlook
Access and manage your emails with AI search and context-aware responses.
Category
Email
Connect with
Sign in with Microsoft
Tools
4
Connect
- 01
Integrations → Microsoft Outlook → Connect.
Open Integrations, find Microsoft Outlook (search, or the Email category) and click Connect.
- 02
- 03
Tools
For each tool you choose when it runs. Agents only tools never reach the website chat.
| Tool | What it does | Access | Where |
|---|---|---|---|
| Send confirmation | Send the visitor a confirmation email from your Outlook mailbox. | Write | Chat and agents |
| Notify team | Email the team from your Outlook mailbox. | Write | Chat and agents |
| Search emails | Find emails in the mailbox by words. | Read | Agents only |
| Read email | The text of one email by its id from the search. | Read | Agents only |
Sending and reading
The chat only sends. Searching and reading email is for agents and automations only.
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