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Shopify

Let your agents find products, check stock and look up orders in your Shopify store.

Category
E-commerce
Connect with
An API key or token
Tools
10

Get a token

In Shopify admin: Settings → Apps and sales channels → Develop apps → Create an app (e.g. ORYVOX) → Configure Admin API scopes. Tick only these read scopes:

ScopeUsed for
read_productsProduct search, details, recommendations
read_inventoryStock checks
read_ordersOrder lookup, status and tracking
read_legal_policiesDelivery and return terms

Install app → API credentials → copy the Admin API access token (shpat_…). Shopify shows it only once. No write_… scopes are needed.

Connect

  1. 01

    Integrations → Shopify → Connect.

    Open Integrations, find Shopify (search, or the E-commerce category) and click Connect.

    Open in Oryvox
  2. 02
  3. 03

Tools

For each tool you choose when it runs. Agents only tools never reach the website chat.

ToolWhat it doesAccessWhere
Product searchSearch products by a word; returns title, price, availability and link.ReadChat and agents
Product detailsDetails of one product by its id or handle.ReadChat and agents
Inventory checkHow many items of a product are in stock.ReadChat and agents
Recommend productsProducts that fit a need, a price range and a category, in stock first.ReadChat and agents
Order lookupFind an order by its number and the customer's email (both must match).ReadChat and agents
Order statusPayment and fulfilment status of an order (number and email must match).ReadChat and agents
Shipment trackingTracking numbers and links of an order (number and email must match).ReadChat and agents
Shipping policyThe store's shipping policy.ReadChat and agents
Return policyThe store's refund and return policy.ReadChat and agents
Create checkoutA checkout link with the chosen product variants.WriteChat and agents

Orders stay private

The chat finds an order only by its number together with the buyer's email, and both must match. It never shows anyone else's order.

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