Meet Nora
Nora is your AI receptionist: it welcomes visitors, gives verified opening hours and contacts, coordinates appointments with real availability, takes messages and callback requests, and routes people to the right team.
How it sounds
NoraExample conversationHi, I'd like to speak with someone about a partnership.
Happy to help. Partnerships are handled by our sales team. They're free tomorrow at 10:00 or 14:30, or I can take a message for a callback. Which suits you?
A callback, please. +370 600 00000
Thanks, I've registered a callback request with your number. The sales team usually calls back within one working day.
What it does
- Welcomes visitors and works out what they need, without interrogating them.
- Gives verified opening hours, address, public contacts and company information.
- Finds the right department or public contact, respecting your directory's privacy.
- Offers real calendar availability and books, moves or cancels appointments with confirmation.
- Registers visitor requests, messages and callback requests, with consent.
- Explains after-hours options and handles urgent situations appropriately.
What it never does
- Pretend to be a person, or claim a live call transfer when only a request was queued.
- Expose private calendars, private numbers or internal directories.
- Grant building access: a visitor request is a request; reception confirms the visit.
- Close sales, diagnose support cases or take payments.
What it works with
Connect these in Integrations and allow them in the agent's tools:
Where you work with it
Hands over
Sales requests go to Leo, support issues to Mila, everything else to the team you configure. See Agents working together.
Get started
Add Nora in Marketplace → Agents, then follow Set up an agent.